Privacy Policy
Effective Date: 20 September 2026
Last Updated: 20 September 2026
AB Narinorhs Properties & Promotions
Buy • Rent • Sell • Invest
AB Narinorhs Properties & Promotions ("ABN", "we", "us", "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us through WhatsApp, use our website chat services, enquire about properties, or interact with Olawunmi, our AI Property & Land Sales Assistant.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared with service providers, how we protect it, and the choices and rights available to you.
By using our website, contacting us through WhatsApp, submitting an enquiry, or interacting with Olawunmi, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
AB Narinorhs Properties & Promotions is a real-estate business providing property-related services and information, including property sales, rentals, land sales, property enquiries and related promotional services.
Our website is:
For privacy-related enquiries, you may contact us at:
Email: abnarinohsrealty@gmail.com
If you need to contact us about a particular property enquiry, you may also use the contact details provided on the relevant property listing or our official WhatsApp channel.
2. WHAT THIS PRIVACY POLICY COVERS
This Privacy Policy applies to information collected or processed through:
Our website;
Property enquiry forms;
Website chat services;
Olawunmi, our AI Property & Land Sales Assistant;
WhatsApp conversations with ABN;
Property buying, selling and rental enquiries;
Communication with our human property consultants;
Social-media or messaging interactions where applicable;
Promotional campaigns and marketing communications;
Other digital services operated by ABN that link to this Privacy Policy.
This policy does not necessarily apply to websites, applications or services operated independently by third parties. Those services may have their own privacy policies.
3. WHAT INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect different categories of information.
3.1 Contact information
This may include:
Your name;
Telephone or WhatsApp number;
Email address;
Preferred method of communication;
Other contact information that you voluntarily provide.
3.2 Property search information
When you ask us to help you find a property, we may collect information such as:
Preferred location;
Property type;
Number of bedrooms or other property requirements;
Whether you want to buy, rent, sell or invest;
Approximate budget;
Preferred payment arrangement;
Intended use of the property;
Preferred location or neighbourhood;
Expected purchase or rental timeline;
Other requirements you voluntarily provide.
This information helps us understand your property requirements and provide relevant assistance.
3.3 WhatsApp conversation information
If you contact ABN through WhatsApp, we may process information contained in the conversation, including:
Your WhatsApp phone number;
Your WhatsApp display name, where made available;
Messages you send;
Property requirements you provide;
Questions and responses;
Information you voluntarily send to us;
Information relating to the property enquiry.
WhatsApp is operated by Meta or its relevant affiliates. Your use of WhatsApp is also subject to WhatsApp's and Meta's applicable terms and privacy policies.
3.4 Website chat information
If you use the Olawunmi chat feature on our website, we may process:
Your chat messages;
Your session identifier;
Property requirements;
Questions and answers;
Information you voluntarily enter into the chat.
Please do not provide passwords, banking PINs, OTPs, card numbers, security credentials or other highly confidential financial credentials to Olawunmi.
3.5 Property transaction information
If you proceed beyond an initial enquiry, we may need additional information relevant to a property transaction.
Depending on the transaction, this may include information required for:
Property documentation;
Identification and verification;
Contracts;
Payment administration;
Receipts;
Property allocation;
Legal or regulatory requirements.
Where additional information is required, we will provide appropriate instructions about what is required and why.
4. INFORMATION WE SHOULD NOT RECEIVE THROUGH OLAWUNMI
Olawunmi is designed primarily to assist with property enquiries.
Please do not send through Olawunmi:
Bank PINs;
ATM PINs;
Internet-banking passwords;
One-time passwords (OTPs);
Debit or credit-card PINs;
Full card security information;
Login passwords;
Authentication codes;
Private security credentials.
ABN will not ask you to disclose your banking password, card PIN or OTP through Olawunmi.
If a payment or transaction requires additional verification, use the official communication channel provided by ABN.
5. HOW WE USE YOUR INFORMATION
We may use information collected from you for legitimate business and service purposes, including:
Property assistance
To:
Understand your property requirements;
Respond to enquiries;
Help identify potentially relevant properties;
Provide property information;
Assist with buying, renting, selling or investment enquiries.
Customer communication
To:
Respond to WhatsApp messages;
Respond to website chat enquiries;
Contact you about your enquiry;
Connect you with an ABN human property representative where necessary;
Follow up on an enquiry when appropriate.
AI assistance
Information you provide to Olawunmi may be processed so that the AI assistant can:
Understand your request;
Provide a response;
Ask relevant qualification questions;
Provide general property information;
Help identify your property requirements;
Escalate an enquiry to a human ABN representative when appropriate.
Business administration
We may also process information for:
Customer support;
Internal administration;
Record keeping;
Service improvement;
Fraud prevention;
Security;
Technical troubleshooting;
Compliance with applicable laws.
6. OLAWUNMI AI PROPERTY ASSISTANT
Olawunmi is ABN's AI Property & Land Sales Assistant.
Olawunmi may communicate with customers through our website or WhatsApp.
Olawunmi may assist with:
Land enquiries;
Home enquiries;
Office enquiries;
Shop enquiries;
Rental enquiries;
Property sales enquiries;
Property investment enquiries;
General property questions;
Lead qualification;
Connecting customers with ABN's human representatives.
Olawunmi is an AI system and may not always have the latest information about a property.
Important property-information notice
Property prices, availability, payment plans, documentation, locations, discounts, titles, development status and other property information may change.
Olawunmi should not be treated as the final authority for a property transaction.
Before making a payment, signing a contract or relying on a property representation, customers should confirm the relevant information with an authorised ABN representative and, where appropriate, obtain independent professional or legal advice.
ABN does not intend for Olawunmi to replace a qualified lawyer, surveyor, valuer, financial adviser or other professional.
7. HOW AI PROCESSING WORKS
When you interact with Olawunmi, your message may be transmitted to the systems used to operate the AI assistant.
The AI system processes your message to generate a response.
Depending on the service architecture, this may involve third-party technology providers that process information on ABN's behalf.
We use appropriate technical and organisational measures intended to protect information during this process.
8. THIRD-PARTY SERVICE PROVIDERS
To operate our digital services, ABN may use third-party technology providers.
These may include providers supporting:
Website hosting or publishing;
AI processing;
WhatsApp messaging;
Cloud infrastructure;
Security;
Analytics;
Technical monitoring;
Communication services.
For the Olawunmi system, relevant technology services may include Meta/WhatsApp, OpenAI, Vercel, and website/platform services used to operate the ABN website.
Third-party providers may process information according to their own terms and privacy policies as well as contractual or technical arrangements with ABN where applicable.
We do not authorise third-party service providers to use customer information for purposes unrelated to the services they provide to us except where permitted or required by law.
9. WHATSAPP AND META
If you communicate with ABN through WhatsApp, your interaction also involves WhatsApp/Meta's systems.
For example, WhatsApp may process information associated with your WhatsApp account and messages according to its applicable privacy practices.
ABN controls the information that we receive and process through our WhatsApp business communication channels, while Meta operates the WhatsApp service and related infrastructure.
You should review WhatsApp/Meta's applicable privacy information for details about processing carried out by Meta.
ABN does not control Meta's independent processing activities.
10. OPENAI AND AI PROCESSING
Olawunmi uses AI technology to generate conversational responses.
Where your message is processed by an AI service provider, the information required to generate the response may be transmitted to that provider.
We aim to limit the information transmitted to what is reasonably necessary for the AI service to perform the requested function.
You should therefore avoid submitting unnecessary sensitive or confidential information to Olawunmi.
11. LEGAL BASIS FOR PROCESSING
Depending on the circumstances, ABN may process personal information based on one or more lawful grounds recognised under applicable data-protection law.
These may include:
Your consent;
Taking steps at your request before entering into a contract;
Performing a contract or providing requested services;
Compliance with legal obligations;
Legitimate interests where applicable and where those interests are not overridden by your rights;
Other lawful grounds available under applicable law.
Where consent is the appropriate basis, you may withdraw your consent subject to applicable legal limitations and the circumstances of the processing.
The Nigeria Data Protection Commission's guidance emphasises transparency regarding processing activities and data-subject rights. (Nigeria Data Protection Commission)
12. MARKETING COMMUNICATIONS
If you provide your contact information for marketing or promotional communications, we may contact you about:
Properties;
Land;
Rental opportunities;
New developments;
Property promotions;
Investment opportunities;
ABN services;
Related real-estate information.
We will respect applicable consent and messaging requirements.
You may ask us to stop marketing communications at any time.
For WhatsApp communications, you may also stop receiving messages by asking ABN to stop contacting you or by using applicable WhatsApp controls.
13. CUSTOMER SERVICE COMMUNICATIONS
Some communications may be necessary to respond to a request you have initiated.
For example, if you ask about a property, we may need to respond to your enquiry or provide additional information.
Where a conversation requires human assistance, we may transfer or escalate the enquiry to an ABN representative.
14. WHEN WE MAY SHARE INFORMATION
We may share personal information where reasonably necessary for the purposes described in this Privacy Policy.
This may include sharing with:
Authorised ABN employees or representatives;
Property consultants or agents involved in handling your enquiry;
Technology and cloud-service providers;
AI service providers;
WhatsApp/Meta where necessary to operate WhatsApp communications;
Professional advisers;
Legal or regulatory authorities where required;
Service providers assisting with security or technical operations.
We do not intend to sell your personal information as a commercial product.
15. PROPERTY AGENTS AND THIRD PARTIES
If you request information about a property that is being handled by a third-party agent, developer, landlord, seller or other property stakeholder, it may be necessary to provide relevant enquiry information to that party.
Where appropriate, we will limit the information shared to what is reasonably necessary to handle your enquiry.
Customers should ask ABN if they want clarification about who will receive their information in connection with a specific property enquiry.
16. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Responding to enquiries;
Maintaining customer-service records;
Managing property transactions;
Meeting legal or regulatory obligations;
Resolving disputes;
Maintaining security;
Protecting our legitimate business interests.
The precise retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal, contractual or operational requirements.
17. DATA SECURITY
We take reasonable technical and organisational measures designed to protect personal information against:
Unauthorized access;
Unauthorized disclosure;
Loss;
Misuse;
Alteration;
Destruction;
Other unauthorised processing.
Our digital services may use:
Secure HTTPS connections;
Access controls;
Authentication mechanisms;
Server-side credentials;
Security monitoring;
Restricted access to sensitive configuration information;
Other reasonable security measures appropriate to the service.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore also take reasonable precautions when sharing information online.
18. DATA BREACHES
If we become aware of a personal-data security incident, we will assess it and take steps appropriate to the circumstances and applicable law.
Where notification is legally required, we will make the required notifications within the applicable timeframe.
The Nigeria Data Protection Commission provides channels for data-protection and privacy-violation matters through its official systems. (services.ndpc.gov.ng)
19. INTERNATIONAL DATA TRANSFERS
Some technology providers used to operate our website, AI assistant or messaging services may process information using infrastructure located outside Nigeria.
Where personal information is transferred or processed internationally, ABN will seek to use appropriate safeguards and comply with applicable data-protection requirements.
20. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies or similar technologies to:
Operate essential website functions;
Remember certain preferences;
Improve website performance;
Understand website usage;
Improve our services;
Support security.
Where applicable, non-essential cookies may be subject to your choices or consent.
You can also manage cookies through your browser settings.
The NDPC's current guidance specifically addresses transparency around cookies and privacy notices. (Nigeria Data Protection Commission)
21. CHILDREN'S PRIVACY
Our property services are intended for adults and persons legally able to enter into relevant transactions.
We do not knowingly request unnecessary personal information from children.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can assess and take appropriate action.
22. YOUR DATA-PROTECTION RIGHTS
Subject to applicable law and relevant conditions or limitations, you may have rights concerning your personal information.
These may include the right to:
Know whether we process your personal information;
Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion or erasure where applicable;
Request restriction of certain processing;
Object to certain processing;
Withdraw consent where processing is based on consent;
Request information about how your data is processed;
Raise concerns about our processing of your information;
Lodge a complaint with the relevant data-protection authority.
The exact availability of each right depends on the applicable law and the circumstances of the request.
23. HOW TO REQUEST ACCESS, CORRECTION OR DELETION
To make a privacy request, contact us at:
Email: abnarinohsrealty@gmail.com
Please include enough information for us to understand and process your request.
For example:
Subject: Privacy Request
You may state whether you are requesting:
Access to your information;
Correction;
Deletion;
Withdrawal of consent;
Restriction of processing;
Objection to processing;
Information about a particular WhatsApp or website interaction.
We may need to verify your identity before completing certain requests to protect your information from unauthorised disclosure.
24. STOPPING OLAWUNMI COMMUNICATIONS
You can stop interacting with Olawunmi at any time.
If you do not want to continue a WhatsApp conversation, you may stop sending messages or ask ABN to stop contacting you.
If you request human assistance instead, we may transfer the enquiry to an ABN human representative where appropriate.
25. HUMAN ASSISTANCE AND ESCALATION
Olawunmi may refer certain matters to an ABN human representative.
This may happen where a matter involves:
A payment dispute;
Refund request;
Legal/documentation question;
Complaint;
Negotiation requiring authorisation;
A request for information that Olawunmi cannot reliably provide;
A customer who specifically requests a human representative;
Other situations requiring human review.
26. PROPERTY INFORMATION DISCLAIMER
Information provided through our website, WhatsApp, social media channels or Olawunmi may be subject to change.
Property:
Prices;
Availability;
Plot sizes;
Payment plans;
Titles;
Documentation;
Development status;
Features;
Locations;
Discounts;
Promotions;
Completion dates
may change without prior notice.
Customers should confirm important information with an authorised ABN representative before making financial or contractual decisions.
Where appropriate, customers should conduct independent legal, valuation, survey and title checks.
27. NO GUARANTEE OF INVESTMENT RETURNS
Information provided by Olawunmi or ABN about property investment is for general informational purposes.
Neither Olawunmi nor this Privacy Policy constitutes financial, investment or legal advice.
ABN does not guarantee:
Property appreciation;
Rental returns;
Capital gains;
Investment profits;
Future property values;
Guaranteed occupancy;
Guaranteed resale prices.
Any investment decision should be based on appropriate independent due diligence.
28. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, social-media platforms, property services or other external resources.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any third-party website before submitting personal information.
29. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
Changes in our services;
Changes to Olawunmi;
Changes to WhatsApp or other communication systems;
Changes in technology;
Changes in legal or regulatory requirements;
Changes in how we process personal information.
When we update this policy, we will update the Last Updated date at the top of the page.
Where required, we may provide additional notice regarding significant changes.
30. CONTACT US
If you have questions, concerns or requests regarding this Privacy Policy or our processing of personal information, contact:
AB Narinorhs Properties & Promotions
Email: abnarinohsrealty@gmail.com
Website: www.abnpromo.online
Subject line: Privacy Request / Data Protection Enquiry
We will review privacy enquiries and respond in accordance with applicable requirements.
31. DATA-PROTECTION AUTHORITY
If you are dissatisfied with how your personal information has been handled, you may have the right to raise a complaint with the applicable data-protection authority.
For Nigeria, the relevant authority is the:
Nigeria Data Protection Commission (NDPC)
The NDPC maintains official information and channels concerning data protection, registration, complaints and related matters. (services.ndpc.gov.ng)
32. YOUR ACKNOWLEDGEMENT
By using our website, submitting a property enquiry, or voluntarily communicating with ABN through WhatsApp or Olawunmi, you acknowledge that you have had an opportunity to read this Privacy Policy.
Where applicable law requires consent for a particular processing activity, ABN will seek that consent separately.
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